Designed, managed, and scaled leadership development program for 80+ managers. Managers progress through three program levels, learning through online courses, in-person workshops, and reflective exercises. The program saw improved competency scores by 28% within just the first 3 months.

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Drove the change management process for selecting and implimenting a new intranet system and knowledge management process. I achieved 87% employee buy-in after facilitating focus groups, developing communication strategy and creating training plans.

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Redesigned the Annual Performance Review process, mapping the full year lifecycle and establishing standards, expectations, and manager guidelines. The changes led to a 40% increase in written performance reviews that were strong and effective.

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